Saturday, August 23, 2008

Retracting an earlier post retracting an earlier post

Hi all! I am very thrilled to report that Netflix is back in my good graces! Awhile back I posted that they were going to do away with their incredibly useful "Profiles" feature. I was irate and pledged that I would cancel my subscription prior to the implementation of this change.

Today I logged on to cancel the subscription in anticipation of the change (which was supposed to occur in September) and noticed a new "Add a Queue?" option in the drop-down menus. Hopeful, I made a phone call to their excellent customer service representatives and found out that customers such as myself had caused such an uproar that they changed their minds and are no longer getting rid of Profiles! Yay!!

It turns out my voice matters! And also, I once again heartily recommend Netflix as an awesome company!

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